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Engagement-Aware Tiering

Not all vendor relationships carry the same risk. ComplyScore's engagement-aware tiering scores each relationship by scope, data sensitivity, criticality, and regulatory footprint to apply the right level of oversight automatically. 

 

➡️ Risk-Based Assessment Depth

➡️ Automated Tier Assignment

➡️ Dynamic Re-Tiering

Engagement-Aware Tiering

One-Size-Fits-All Questionnaires Waste Time and Miss Risk

Most TPRM programs apply the same questionnaires, evidence requirements, and monitoring cadence to every vendor regardless of actual exposure. High-risk vendors slip through with superficial checks while low-risk relationships get buried in unnecessary paperwork. 

ComplyScore Tiers Vendors by What They Actually Do for You

ComplyScore evaluates each vendor engagement across the factors that drive real risk. The platform scores relationships by service scope, data sensitivity, business criticality, and regulatory obligations to determine the appropriate tier. 

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Multi-Factor Risk Scoring

ComplyScore® evaluates vendor risk using multiple contextual factors to determine the right level of oversight and response.

  • Assesses vendor services, data types handled, operational impact, and applicable geographic regulations
  • Applies tier-based scoring to determine assessment depth, evidence requirements, and monitoring frequency
  • Enforces stricter remediation SLAs for higher-risk vendors while streamlining reviews for lower-risk engagements
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Tier-Driven Workflow Orchestration

ComplyScore® uses vendor risk tiers to automatically govern assessment depth, monitoring cadence, and remediation response.

  • Applies comprehensive questionnaires and detailed evidence reviews for high-risk vendors
  • Uses targeted assessments for medium-risk relationships and streamlined reviews for low-risk vendors
  • Enables continuous monitoring, real-time alerts, tight SLAs, and executive escalation for critical vendors
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Dynamic Re-Tiering Keeps Risk Current

ComplyScore® continuously recalculates vendor risk tiers as new signals emerge, ensuring oversight stays aligned to real-world changes.

  • Reassesses tiers based on credit events, cybersecurity alerts, and new data-handling responsibilities
  • Automatically adjusts assessment scope and evidence requirements when risk levels change
  • Activates continuous monitoring and tighter remediation SLAs as vendors move into higher-risk tiers

What Engagement-Aware Tiering Unlocks

Spend Time Where It Matters Most

Focus analyst effort on high-risk vendors instead of treating all relationships equally. Expand coverage across lower-tier vendors without adding headcount. Maintain defensible oversight proportional to actual exposure. 

Right-Sized Reviews Prevent Over-Control

Avoid burying low-risk vendors in unnecessary paperwork. Give critical vendors the scrutiny they deserve with comprehensive evidence reviews. Match evidence requirements to risk levels so assessments stay efficient. 

Respond Faster When Conditions Change

Automatically escalate oversight when vendor risk increases. Scale back monitoring when exposure decreases. Keep the program current without manual tier reviews. 

Audit-Ready Tier Governance

Demonstrate policy-driven tier assignment with transparent scoring rules. Show complete tier change history with timestamps and justifications. Prove oversight scales appropriately across the vendor portfolio. 

Integrate With Your Existing Systems

 

Connect to GRC Platforms

 

ComplyScore® integrates with ServiceNow, Archer, and LogicGate so vendor tiers and risk decisions align directly with existing governance workflows.

 

Integrate with ERP and Procurement Systems


Pull vendor and engagement data from SAP, Oracle, Microsoft Dynamics, Coupa, and Ariba to ensure tiering reflects real operational and procurement context.

Leverage Risk Intelligence Sources

 

Ingest external risk signals from Dun & Bradstreet, RiskRecon, and SecurityScorecard to continuously inform engagement-aware tiering decisions.

 

Audit-Ready Tiering Documentation

ComplyScore® documents vendor tiering decisions in a way that meets audit and regulatory expectations, with clear justification for every risk classification.

Map Once. Comply Everywhere.

  • Security standards: Support ISO 27001 and SOC 2 requirements with documented, risk-based vendor classification.

  • Third-party oversight mandates: Meet DORA and SAMA expectations with auditable tiering logic aligned to oversight intensity.

  • Supply chain risk frameworks: Align vendor tiering to NIST CSF principles for defensible supply chain risk management.

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Atlas far exceeds our requirements...

One of the key differentiators between Atlas and other governance, risk and compliance and 3rd party risk management tools is the ease of use of the Atlas solutions. Also from a total cost of ownership perspective, Atlas far exceeds those requirements in terms of being very cost efficient in delivering all this.

Izhar Mujaddidi,

Senior Director, Cybersecurity, Carelon Behavioral Health ​

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ComplyScore is highly responsive and adaptable

ComplyScore is highly responsive and adaptable to our evolving processes and requirements, proving to be a trusted partner at every step. Their security analysts were knowledgeable, flexible, and delivered exceptional services that consistently exceeded our expectations.

Enterprise Client

G2 Review (Jan 2025)

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My experience has been largely positive

I have been using ComplyScore for several months and my experience has been largely positive. The platform provides comprehensive solutions for compliance management and streamlines our operations efficiently.

Mid-Market Company,​

Gartner Peer Insights (Sep 2024)

Frequently Asked Questions

Can we customize tier thresholds and scoring weights?

Yes. Define custom scoring weights for each risk factor. Set tier thresholds based on internal policy or regulatory requirements. Choose whether tier changes happen automatically or require analyst approval. 

How does the platform handle vendors with multiple engagements?

ComplyScore tiers each engagement separately since risk varies by relationship type. Portfolio dashboards show both engagement-level and vendor-level risk summaries. 

What happens when a vendor's tier changes?

The platform adjusts assessment templates, monitoring frequencies, and remediation SLAs automatically. Teams receive notifications when vendors move up in tier. Tier change history logs the reason and timestamp for audit documentation. 

Can we see tier distribution across our vendor portfolio?

Yes. Executive dashboards display vendor counts by tier with percentage breakdowns. Track tier migration trends over time to spot emerging risks or risk reduction efforts.