Produce Provider Directories That Patients Trust

Automate Provider Directory Updates with Accuracy and Compliance

Produce <span>Provider Directories</span> That Patients Trust

Producing high-quality, reliable, and compliant provider directories should be easy. Instead, it is a constant struggle contending with outdated information, shifting compliance requirements, and tedious IT-intensive updates.

But it can be easy. With Atlas Provider Data Management, your online and print directory operation can be simple and seamless. Provide us with the necessary data files (or let us validate and cleanse your provider data to make it even easier), and we’ll do the rest.

Atlas helps you host your directories on your websites, download them as PDFs and accommodate physical printed directory requirements, and ensure they are fully compliant with CMS and other accessibility standards. With our streamlined process, your directories are automatically updated, published across multiple formats, and kept in sync without the IT burden.

Why Accurate Provider Directories Matter

Patients expect provider directories to be easy to navigate. When they encounter outdated information—such as incorrect locations, phone numbers, or provider availability—it leads to frustration, delays in care, and decreased trust in health plans.

Health plans face mounting challenges in maintaining accurate provider directories. Regulatory bodies like CMS, state insurance boards, and attorneys general are enforcing ever stricter standards to ensure members have reliable access to provider information. Directories must be updated frequently, made publicly available in multiple formats, and include detailed provider attributes like location, specialty, and cultural or linguistic capabilities. Healthcare organizations must meet complex regulations for provider directories:

Medicare Advantage: Directories must be updated within 30 days and accessible via public APIs.
CMS Requirements: Directories must be searchable by multiple criteria, including provider specialty and language capabilities.
Medicaid & CHIP: Regular updates are required to reflect participating providers and availability.
Qualified Health Plans (QHPs): Directories must be machine-readable and publicly accessible.

The Atlas Difference

CMS audits have found that fewer than half of provider directories maintain complete accuracy. Atlas Systems simplifies provider directory management by centralizing updates, ensuring compliance, and reducing administrative burden. Our automated solution keeps directories accurate across all formats—online, PDF, and print—while meeting federal and state regulations. With decades of healthcare industry expertise and advanced technology, Atlas provides members with seamless access to reliable provider data.

Centralized and Compliant Provider Directories

Maintain a single, authoritative source for provider data while ensuring compliance with federal and state regulations. By consolidating provider information across multiple directories, we reduce inconsistencies and outdated records.

Key Benefits:

Streamline provider data across online, PDF, and print directories
Meet CMS and other stringent regulatory requirements
Support complex provider affiliations and network hierarchies for accurate directory structuring

Automated Updates and Multi-Channel Distribution

Eliminate the burden of manual provider directory updates with automation that keeps provider details accurate across all formats. Our system ensures seamless synchronization between online directories, PDFs, and printed versions, so members always have access to the most up-to-date information.

Key Benefits:

Automate updates to eliminate manual data entry
Ensure consistency across online directories, PDFs, and printed versions
Prevent outdated listings and compliance risks with quarterly validation process

Rapid Deployment and Seamless Integration

Skip long implementation cycles with a turnkey solution that gets your provider directories live in days, not months. We handle the heavy lifting from compliance checks and data validation to online hosting and print fulfillment.

Key Benefits:

Fast implementation with compliance checks and data validation
Searchable online directory hosting with on-demand PDF generation
Print and mail fulfillment for Medicare, Medicaid, and CHIP directories

Accessibility-Optimized Directories

Ensure provider directories are designed for all users, including those with disabilities. Our accessibility-compliant directories follow ADA and Section 508 standards, providing equal access to provider information.

Key Benefits:

Enhanced usability with tagged PDFs and web-based directories
Meet compliance with ADA and Section 508 accessibility standards
Improve interactions for people with disabilities with optimized designs

Why Choose Atlas Systems?

95% provider directory accuracy with minimal manual intervention

Fast, seamless implementation with full audit transparency

CMS and Section 508-compliant directories for accessibility

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FAQs About Provider Directory Management Solutions

What provider directory accuracy solutions does Atlas Systems offer?

Atlas Systems gives you a full suite of provider directory accuracy solutions, including data validation, source verification, monitoring services, and reporting tools. You can use these tools to improve your network visibility and stay compliant with CMS and state mandates.

How does Atlas Systems ensure real-time provider data accuracy?

You benefit from automated data checks, frequent provider outreach, and ongoing monitoring. These steps help you keep your directory up to date and aligned with regulatory standards.

How does Atlas Systems' provider directory accuracy platform integrate with payer systems?

The platform integrates with claims, credentialing, and provider data systems through standard APIs and file-based exchanges. This allows you to sync updates without disrupting your existing infrastructure.

Can Atlas Systems’ provider directory accuracy tool help reduce claim denials?

Yes. By keeping your provider details accurate and current, the solution helps you avoid mismatches that often trigger claim rejections or delays in payment.

Can Atlas Systems customize its provider directory accuracy solutions for specific payer needs?

You can configure the system to match your internal workflows, data formats, and reporting requirements. This makes it easier to manage multiple networks or regulatory obligations.

How can healthcare payers get started with Atlas Systems' provider directory accuracy solutions?

You can reach out to the Atlas Systems team to schedule a discovery session. They’ll review your current directory management process and help you map a plan for implementation.