Robotic Process Automation Risks: Mitigation and Third-Party Risk Management
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Atlas Systems Named a Representative Vendor in 2025 Gartner® Market Guide for TPRM Technology Solutions → Read More
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16 Feb, 2025, 18 min read
Let’s say you’ve built an AI-powered healthcare platform that’s set to become the next big thing in patient care. To handle all that sensitive data, you partner with “Company A,” a cloud provider. Everything seems secure until one day, you suffer a massive breach. Suddenly, millions of records, including yours, are exposed.
Now, you're dealing with regulatory fines, reputational damage, and a loss of trust from your partners. The worst part? The breach wasn’t even from your system, it was your vendor’s failure.
This is exactly why Third-Party Risk Assessment is crucial. Your security is only as strong as the weakest link in your supply chain.
Now, let’s explore third-party risk assessment, how it works, its benefits, and how you can implement an effective third-party risk management program.
A third-party risk assessment helps you identify and evaluate potential risks before they become problematic. It examines every third-party relationship in your supply chain and analyzes the risks they pose to your business, including security threats, privacy concerns, compliance gaps, and reputational risks.
When you bring in vendors, suppliers, or service providers, you also bring in their risks, which can impact everything from security to business continuity. That’s where third-party risk assessments become the saving grace.
Risk assessments help you minimize external threats while ensuring that the vendors you rely on will not put your business at risk. You can do this in-house or bring in cybersecurity experts for an independent evaluation, but either way, it’s a critical part of third-party risk management.
A third-party risk assessment is important because it helps organizations identify, evaluate, and mitigate risks associated with their external partners.
Many major cyberattacks originate through third-party vulnerabilities. Hackers often target vendors as an entry point to infiltrate larger organizations. A thorough risk assessment identifies weaknesses before they become an issue.
If a third party handles sensitive data like customer information, financial records, or intellectual property, a breach on their end could put your organization at risk too. Evaluating their security practices ensures your data remains protected.
Industries like healthcare, finance, and manufacturing operate under strict compliance frameworks (HIPAA, GDPR, ISO 27001, NIST). If your vendor doesn’t follow these regulations, your organization could face penalties, even if you weren’t directly responsible.
A vendor’s financial instability, security breach, or supply chain failure can disrupt your entire business operation. Risk assessments evaluate third-party resilience so you can plan for contingencies.
These scenarios highlight just a fraction of businesses' risks when relying on third-party vendors and suppliers. A weak supply chain or service network link can trigger financial losses, reputational damage, and operational disruptions.
A good TPRM program ensures that your company can proactively identify, monitor, and mitigate risks associated with vendors, suppliers, and service providers. However, it is supported by important components that safeguard business operations, security, and compliance. Let’s take a look at those components:
You can’t manage third-party risks without a solid foundation. That means having a clear framework defining who is responsible for vendor oversight, assessing risks, and what happens when something goes wrong.
Things slip through the cracks without structure, vendors get onboarded without proper checks, risks go unnoticed, and security issues become reactive instead of proactive.
Not all vendors are created equal; some pose more risk than others. Before bringing a third party on board, ask the right questions: Can they keep your data safe? Do they follow industry regulations? Are they financially stable?
This due diligence process helps you spot red flags before they become real problems. It’s about choosing trustworthy vendors, not just those with the lowest price tag.
Just because a vendor passed your initial checks does not mean they will always be in good standing. Risks evolve, regulations change, and vendors can get lax over time. That’s why ongoing monitoring is critical.
Regular audits, performance tracking, and real-time security assessments help you catch problems early instead of scrambling after a breach or compliance failure.
A handshake agreement is never enough when it comes to third-party risk. Everything needs to be in writing. Strong contracts clearly outline expectations, security requirements, and compliance obligations.
They should also include data protection clauses, breach notification policies, and contingency plans if something goes wrong. A well-structured contract protects both sides and ensures no confusion about who’s responsible for what.
An SLA is your guarantee that a vendor will meet their commitments. It spells out performance benchmarks, security standards, and compliance requirements in measurable terms. If a vendor fails to meet their SLA, there should be consequences, financial penalties, or contract termination. SLAs keep vendors accountable and give you leverage if things don’t go as promised.
Even with the best precautions, things can and do go wrong. A vendor could suffer a data breach, experience downtime, or fail a compliance audit.
If you’re not prepared, these issues can spiral out of control. Having an incident response and contingency plan means knowing exactly what to do when something goes wrong, who to contact, how to escalate issues, and how to minimize damage.
The faster you respond, the less impact it has on your business.
Let’s walk through the key steps and see how a third-party risk assessment process is carried out:
As you know, not all vendors carry the same level of risk. Some may handle sensitive customer data, process financial transactions, or play a direct role in your daily operations. These are the critical third-party vendors that need the most oversight.
If you haven’t already categorized your vendors, there are two primary methods to identify critical ones:
Once you’ve identified which vendors matter most, the next step is to define exactly what risks you need to assess.
Here’s an example of a relationship questionnaire:
Question |
Response Options |
General vendor information |
|
What is the full legal name of your company? |
|
What are the primary services/products you provide to our organization? |
|
How long has your company been in business? |
|
What geographic locations do you operate in? |
|
Do you subcontract any of your services? If so, please list them. |
|
Business criticality and operational dependence |
|
How essential is your service to our daily operations? |
Critical Important Non-Essential |
If your service is unavailable, what would be the estimated downtime impact on our business? |
Less than 1 hour 1–4 hours 4–12 hours More than 12 hours |
Do you have a formal business continuity and disaster recovery plan in place? |
Yes No |
What is your expected service recovery time in case of an outage? |
Immediate Within 4 hours Within 24 hours More than 24 hours |
Data security and privacy |
|
What type of data do you collect, process, or store on behalf of our company? |
PII Financial Data Healthcare Data (PHI) Intellectual Property No sensitive data collected |
Do you encrypt sensitive data both in transit and at rest? |
Yes No |
Are you compliant with relevant data protection regulations? |
GDPR HIPAA ISO 27001 SOC 2 Other (Specify) |
How often do you conduct security audits or penetration testing? |
Monthly Quarterly Annually Never |
Financial and compliance risk |
|
Have you undergone any regulatory audits in the past 12 months? |
Yes (Provide details) No |
Has your company experienced a data breach or cybersecurity incident in the last 3 years? |
Yes (Explain how it was mitigated) No |
Do you maintain cyber liability insurance? |
Yes (Provide coverage details) No |
Every industry has unique risks, but some risk factors are universal. Here’s what businesses should consider:
Not every vendor presents the same risks, so a one-size-fits-all assessment won’t work. The most effective third-party risk programs tailor assessments based on the vendor type and the specific risks they introduce.
For example, a cloud storage provider handling sensitive medical data requires a more detailed security assessment than a vendor providing office supplies.
Custom risk assessment templates ensure that vendors are evaluated based on the relevant factors, making the process more efficient and accurate.
Once the assessments are complete, it’s time to score and evaluate vendor risks. This is where businesses use a combination of:
With everything in place, the actual assessments are sent to vendors. These questionnaires and risk evaluations are customized based on industry regulations and internal risk priorities.
At this stage, organizations also set clear expectations for vendors, ensuring they understand:
Manually assessing hundreds or even thousands of vendors isn’t practical. That’s where automation makes a difference.
With the help of AI-driven risk assessment tools, businesses can:
The key benefits of a third-party risk assessment include proactive risk identification, regulatory compliance, data protection, and cost reduction. Here are some of them:
Here are some of the industry-leading best practices that experts swear by to help you prepare for the third party risk assessment:
If you don’t know what data your vendors have or how they’re using it, you can’t secure it. One of the biggest oversights in third-party risk management is failing to track data flow beyond your organization.
Start with a data map, a clear, structured breakdown of:
This insight is non-negotiable when putting agreements in place. Without it, you’re asking vendors to comply with security standards without even knowing what you’re trying to protect.
You can’t manage third-party risks if you don’t know who your third parties are. The problem? Many organizations lose track of vendor relationships over time. Shadow IT, outdated contracts, and forgotten service providers create hidden risks.
Regularly updating your vendor inventory ensures:
Creating a vendor assessment program from scratch is tough. Instead of guessing, borrow from industry leaders who have already built robust third-party security frameworks.
For example, Adobe and Microsoft both have detailed vendor assessment programs that outline:
Most companies have a structured process for hiring employees—but when it comes to vendors, it’s often a free-for-all. That’s a huge mistake.
A strong vendor onboarding and offboarding process ensures:
A third-party risk management strategy is only effective if everyone follows it. If only your security team considers vendor risk, you’re leaving yourself exposed.
Here’s why organization-wide adoption matters:
Managing third-party risks comes with many challenges. Let’s examine some of the biggest challenges and why they matter.
One of the biggest struggles in third-party risk management is knowing exactly who you’re working with. Large organizations partner with hundreds or thousands of vendors, and keeping an accurate list of all third-party relationships isn’t easy.
Why does this matter?
Because if you don’t have full visibility over your vendor network, you’re likely missing critical risks.
A supplier or service provider you haven’t accounted for could be the weakest link in your security chain. Without a centralized, constantly updated inventory, blind spots creep in, and untracked vendors can expose your business to risks you never saw coming.
Use a TPRM platform to maintain an up-to-date inventory of all vendors. That’s where Atlas Systems and its ComplyScore® TPRM platform come in.
Case in point: One of Atlas Systems’ clients, a large U.S. bank undergoing rapid acquisitions, struggled with an outdated TPRM system that lacked automation and regulatory support. They needed an integrated, rule-driven platform for workflow automation.
Atlas Systems delivered a fully customized ComplyScore® solution, providing:
With ComplyScore®, you get a proactive, AI-driven TPRM solution that minimizes risk, strengthens compliance, and is designed to grow with your business.
If vendors aren't properly assessed, critical suppliers might slip through the cracks. A high-risk vendor that doesn’t meet compliance standards could be the reason your company faces a major security breach or operational failure.
Without a structured risk classification system, organizations treat all vendors the same, a recipe for disaster.
Risk management is a two-way street. Vendors must collaborate and share information to assess risks properly. But here’s the problem: not all third parties are willing to be transparent.
Some vendors do not share security reports, compliance certifications, or basic risk assessments. Why?
Vendors who refuse to share crucial security and compliance details leave your business in the dark. Without proper insight into their security posture, you’re forced to make assumptions instead of data-driven decisions, and that’s a huge risk in itself.
Managing a complex supply chain is a challenge, but adding third-party risk management can make things even messier. Businesses today don’t just rely on one or two vendors; they work with suppliers, subcontractors, and external service providers across different industries and regions.
The more vendors you have, the harder it becomes to:
And if your supply chain spans multiple countries, things get even more complicated, different regions have different security laws, compliance requirements, and regulatory expectations. Keeping track of all this while managing third-party risk? Not easy.
Managing vendor risk should never feel like a never-ending game of catch-up. But for many companies, that’s exactly what it is: chasing spreadsheets, scrambling to meet compliance deadlines, and hoping nothing slips through the cracks. That’s not a strategy. That’s a headache.
ComplyScore® changes that. It’s built to simplify your life by eliminating manual busywork and giving you real-time insights into your vendor risks before they become full-blown crises.
Here’s what makes it stand out:
Ready to simplify your third-party risk management? Let’s start the conversation today.
A strong Third-Party Risk Assessment program protects an organization's reputation and helps prevent vendor-related data breaches, compliance violations, and service failures.
No, Third-Party Risk Assessment is an ongoing process. Risks evolve as vendors update their systems, change security practices, or face new regulatory challenges.
The frequency of assessments depends on a vendor’s risk level, industry regulations, and business impact. High-risk vendors handling sensitive data or critical services should be assessed at least annually or more frequently. In contrast, lower-risk vendors may require biennial or periodic reviews based on changing risk factors.