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Checklist

Vendor Offboarding Checklist

Eliminate data leaks and compliance gaps during vendor exits with this checklist

  • Phase 1: Pre-Exit Planning & Preparation (notification, timeline, knowledge transfer start)
  • Phase 2: Data & Knowledge Transfer (backup verification, documentation handoff, training)
  • Phase 3: Access Revocation & Security Closure (system access termination, credential removal, backdoor checks)
  • Phase 4: Contract & Financial Closure (final payment, records archive, insurance claims)
Vendor Offboarding Checklist
 

Vendor exits are often chaotic. No single owner. Finance says contract done; IT hasn't revoked access. Data governance assumes someone is handling deletion. Months later, you discover vendor still has access to critical systems. This checklist ensures clean exits: data deletion confirmed, access revoked, contractual obligations completed, audit trail documented. Vendor exit incidents are rare but devastating.

Vendor exits are often chaotic. No single owner. Finance says contract done; IT hasn't revoked access. Data governance assumes someone is handling deletion. Months later, you discover vendor still has access to critical systems. This checklist ensures clean exits: data deletion confirmed, access revoked, contractual obligations completed, audit trail documented. Vendor exit incidents are rare but devastating.

Why consistency matters

Vendor risk assessment is foundational to everything downstream: tiering decisions, monitoring priorities, remediation focus, board reporting. If your assessment is ad-hoc, everything else is unreliable.

A solid assessment framework gives you:

  • Comparable vendor scores - actually compare vendors against each other
  • Audit-ready documentation - show auditors exactly how you assessed and why
  • Faster cycles - standardized questions mean less customization
  • Clear escalation triggers - when a score drops, you know what to do

How to use this:

You have two paths forward. You can build this yourself using the template. Start by customizing it for your specific industry and risk profile, then send it to vendors to complete. As responses come in, you'll track them in a spreadsheet and score them manually. It takes time and effort to coordinate, but you own the entire process and can adjust it whenever you need.

Alternatively you can use ComplyScore®.
Instead of vendors filling out spreadsheets and you doing manual scoring, vendors answer once in the platform and scoring happens automatically. Risk trends appear in real-time, so you're not waiting weeks for data. Every vendor gets assessed using the exact same framework without shifting criteria or inconsistencies.
And here's the key difference: monitoring continues automatically without you having to rebuild the framework every quarter.