Workflow-Based Remediation

Stop losing track of vendor remediations in email threads. ComplyScore® routes every finding as an owned task with assigned owners, target dates, priority levels, and automatic escalation when deadlines approach.

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When Remediation Becomes Email Chaos

Findings sit unresolved in spreadsheets, ownership is unclear, and target dates slip without escalation. When auditors ask what happened with last quarter's high-risk gaps, teams scramble to reconstruct timelines from buried email threads.

ComplyScore® Routes Remediation Through Governed Workflows

ComplyScore® converts assessment findings and monitoring alerts into remediation tasks automatically. Each task gets an owner based on risk domain, a target date aligned to severity and vendor tier, and escalation logic if progress stalls.

Automatic Task Creation from Findings

ComplyScore® converts identified risks into actionable remediation tasks the moment thresholds are crossed.

Generates remediation tasks when assessments identify control gaps or alerts trigger
Includes finding details, required actions, and priority levels for each task
Links every task back to the evidence and signals that triggered remediation

Policy-Driven Owner Assignment and SLAs

ComplyScore® assigns remediation tasks based on risk domain, vendor tier, and organizational ownership.

Routes tasks to the right teams using predefined roles and risk policies
Applies shorter SLAs for high-priority findings from Tier 1 vendors
Extends timelines for lower-tier vendors and escalates automatically as deadlines approach

Progress Tracking with Vendor Collaboration

ComplyScore® enables shared remediation workflows between internal teams and vendors with full visibility and traceability.

Allows vendors to view assigned tasks and upload resolution evidence directly
Enables internal teams to review responses, request clarification, and approve closure
Logs every status change with timestamps and user attribution for audit tracking

What Workflow-Based Remediation Unlocks

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No Findings Go Unaddressed

Every identified gap converts to an owned task. Leadership sees exactly what remains open, who owns it, and when it is due. Nothing falls through cracks between assessment completion and remediation closure.

Faster Resolution with Clear Accountability

Vendors know exactly what they need to fix and by when. Internal teams track progress without chasing status updates. Escalation paths ensure overdue items surface to leadership before they become audit findings.

Configurable Workflows for Your Organization

Set workflow types as fully automated, semi-automated, or AI-driven based on risk tolerance. Control which remediation tasks require vendor action versus internal resolution. Configure notification channels and frequencies to match team preferences.

Complete Documentation for Auditors

Every task links to the original finding, shows who was assigned, when resolution evidence was submitted, and which analyst approved closure. Demonstrate to auditors exactly how your team managed every identified risk from detection to resolution.

Integrate With Your Existing Systems

Connect to GRC Platforms

ComplyScore® integrates with ServiceNow, Archer, and LogicGate so remediation tasks and risk updates stay visible within existing GRC workflows.

Collaborate Where Teams Work

Route remediation tasks and notifications through Slack, Microsoft Teams, and email to keep stakeholders aligned without changing tools.

Sync Remediation Status Automatically

Task creation and status updates sync bidirectionally. Tasks created in ComplyScore® appear in connected systems, and external updates reflect back automatically.

Audit-Ready Remediation Management

ComplyScore® manages remediation in a way that meets regulatory and audit expectations, with full visibility and traceability from assignment through closure.

Map Once. Comply Everywhere.

Security standards: Support ISO 27001 and SOC 2 remediation documentation with complete records of corrective actions taken.
Third-party oversight mandates: Meet DORA and SAMA requirements with auditable tracking of vendor remediation activities.
Data protection regulations: Address GDPR and CCPA remediation obligations for vendor data protection issues.
Full remediation audit trails: Every task captures assignment dates, owner actions, vendor responses, resolution evidence, and approval timestamps.

Atlas far exceeds our requirements...

One of the key differentiators between Atlas and other governance, risk and compliance and 3rd party risk management tools is the ease of use of the Atlas solutions. Also from a total cost of ownership perspective, Atlas far exceeds those requirements in terms of being very cost efficient in delivering all this.

Izhar Mujaddidi,

Senior Director, Cybersecurity, Carelon Behavioral Health

ComplyScore is highly responsive and adaptable

ComplyScore is highly responsive and adaptable to our evolving processes and requirements, proving to be a trusted partner at every step. Their security analysts were knowledgeable, flexible, and delivered exceptional services that consistently exceeded our expectations.

Enterprise Client

G2 Review (Jan 2025)

My experience has been largely positive

I have been using ComplyScore for several months and my experience has been largely positive. The platform provides comprehensive solutions for compliance management and streamlines our operations efficiently.

Mid-Market Company,

Gartner Peer Insights (Sep 2024)

Frequently Asked Questions

Can we customize SLAs by vendor tier and risk severity?

Yes. Configure different SLA timelines based on vendor criticality and finding impact. High-severity findings from Tier 1 vendors can require resolution in 7 days while medium findings from Tier 3 vendors allow 30 days.

What happens when remediation deadlines are missed?

Overdue tasks trigger automatic escalation notifications to task owners and their managers. Leadership dashboards highlight aging items. You control escalation frequency and recipient lists based on how long tasks remain open.

Do vendors see all remediation tasks or only theirs?

Vendors only see tasks assigned to them through their portal. Internal remediation tasks requiring your team's action remain visible only to your organization. You control which findings require vendor action versus internal resolution.

How do we handle partial remediation or risk acceptance?

Tasks support partial acceptance workflows. If vendors address some but not all aspects of a finding, mark portions as accepted and keep remaining items active. Risk acceptance requires explicit approval with documented rationale before closure.